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Data policy
| Purpose | Personal information used | Lawful basis |
| To administer any membership, you have with us and manage our relationship with you. | All contact and membership details, records of your interactions with us, and marketing preferences. | This is necessary to enable us to properly manage and administer your membership contract with us. |
| To send you information which is included within your membership benefits package, including Club Newsletters, details about advanced ticket information, competitions and events, partner offers and discounts and any updates on hockey. | Contact and membership details. | This is necessary to enable us to properly manage and administer your membership contract with us. |
| To send you other marketing information we think you might find useful or which you have requested from us, including our newsletters, information about membership, events, products and information about our commercial partners | Contact details and marketing preferences. | Where you have given us your explicit consent to do so. |
| To answer your queries or complaints | Contact details and records of your interactions with us | We have a legitimate interest to provide complaint handling services to you in case there are any issues with your membership. |
| Retention of records | All the personal information we collect. | We have a legitimate interest in retaining records whilst they may be required in relation to complaints or claims. We need to retain records in order to properly administer and manage your membership and run our club and in some cases we may have legal or regulatory obligations to retain records. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above. |
| To conduct data analytics studies to better understand event attendance and trends within the sport | Records of your attendance at any events or competitions hosted by us. | We have a legitimate interest in doing so to ensure that our membership is targeted and relevant. |
| To administer your attendance at any courses or programmes you sign up to | All contact and membership details, transaction and payment data. | This is necessary to enable us to register you on to and properly manage and administer your attendance on the course and/or programme. |
| For the purposes of equal opportunities monitoring | Name, title, date of birth, gender, information about your race or ethnicity and health and medical information. | We have a legitimate interest to promote a sports environment that is inclusive, fair and accessible.We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above. |
| To comply with legal obligations, for example, regarding people working with children or vulnerable adults to comply with our safeguarding requirements | Information about your criminal convictions and offences. | For criminal records history we process it on the basis of legal obligations or based on your explicit consent. |
| To enable team selection and to check compliance with club and league selection policies | Attendance records, availability records, birthday. | To deliver primary purpose of club |